Ever wondered how cities connect with their residents? 🌐 A new report released in Beijing on Wednesday reveals that hotline services in 20 major international metropolises are killing it when it comes to governance and innovation! 🚀
The Evaluation Report on Worldwide City Hotline Services and Governance Effectiveness was unveiled during the 2024 Beijing Forum on Swift Response to Public Complaints. This two-day event is all about finding cutting-edge solutions to improve public services and sharing the love on urban governance. 💡🤝
Co-organized by big names like the Chinese Academy of Social Sciences and China Media Group, the forum has its eyes set on making our cities smarter and more responsive. 🏙️✨
So, which cities made the cut? The report evaluated 20 major cities from diverse countries and regions, including Beijing, Shanghai, Guangzhou, Hong Kong, Seoul, Singapore, Tokyo, Berlin, Paris, Madrid, London, Toronto, New York, and San Francisco. Talk about a global squad! 🌍🙌
According to the report, these cities are leveling up in resource integration, building better communication channels, embracing AI and data mining, and focusing on how citizens feel. Basically, they're turning into superheroes of urban communication! 🦸♀️🦸♂️
Experts are buzzing about this being the first-ever comprehensive analysis of city hotlines worldwide. Meng Tianguang, head of the expert group and a professor at Tsinghua University, says the report offers a game-changing framework. \"It can provide a scientific decision-making basis for continuously optimizing resource allocation, improving public service efficiency, promoting urban governance innovation, and enhancing people's well-being,\" he shared. 📈😊
In a world that's more connected than ever, it's awesome to see cities stepping up their game to listen and respond to residents. Maybe your city's next on the list? 🤔📞
Reference(s):
How have hotline services of world's major metropolises performed?
cgtn.com
