Over half of us now call cities home! 🏙️ With urban areas booming, the world is looking for smart solutions to tackle the challenges of megacities. 🌍
Beijing, with over 21 million residents, is showing the way forward. In 2019, the Chinese capital rolled out the \"Swift Response to Public Complaints\" reform. Sounds fancy, right? But here's the cool part: they merged 64 (!) different hotlines into one super hotline – the 12345 Hotline – available 24/7! ☎️🌃
Imagine having a one-stop number for any city issue, anytime. That's a game-changer for city governance! Beijing's move is not just efficient; it's a blueprint for megacities worldwide looking to improve urban life. 🚀
With the world urbanizing faster than ever, maybe it's time other cities take a page from Beijing's playbook. 📖
Reference(s):
CGTN's documentary reveals a Beijing solution to megacity governance
cgtn.com
